This rating is tuff for me because i like the Best...

This rating is tuff for me because i like the Best Western brand, the staff were great, and this location is great. It started with the homeless guy asking for money at the entrance, then the key card didn't work. We got in the room and the smoke alarm was not connected. There were pieces of glass on the bathroom floor. The bed had so much static in it the bed would light up with every move and you would expect we got shocked every time we touched something. The bed, pillows, and towels were all hard. The refrigerator made noises like it wanted to go out.