I purchased a 2014 Chevy Silverado in October 2014...

I purchased a 2014 Chevy Silverado in October 2014. My sales transaction was good, and I was very happy with my purchase. With my experience I was sure that I was going to refer friends and family to Galles. After a few days of activating my OnStar services I found out that my new vehicle had recalls from June 2014 that had not bee addressed by the dealership service department. I was under the impression that it is the responsibility of the dealership service to keep up with the recall of the vehicles they have on their lots. Now I have to take time off from work to get the recalls addressed. With my personal experience, I ask my self "Is this the kind of service I will be receiving from their service department as needed?"
In addition, I had requested the bed of my new truck to have a spray on bed liner. I was informed it would take 4 hours, when I took the vehicle back for the service I was informed it would take 2 hours. Apparently, the time frames given were INCORRECT. I waited 6 hours. How difficult is it to update your customers on the status of service?
Honestly, I'm hesitant to distribute the referral cards given to me.......