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Elizabeth Eagle

4 years ago

Overall I am impressed with how my wedding day tur...

Overall I am impressed with how my wedding day turned out but getting to this point was a bit interesting which is why I did not give this venue 5 stars.

Food: The food was absolutely phenomenal. Every item on the menu is considered gourmet and really top-notch! I have eaten here multiple times and every single time the food is very consistently outstanding! I have had multiple guests talk to me about how wonderful and unique the dinner selection was. For reference, we chose their action station option and decided to go up to the stations ourselves. Everything was laid out very clearly - a very simple and clean look. They did change the menu after I booked with them and raised their prices which was a pain to deal with budget-wise. The only part that I found to be truly upsetting is the fact that they made this change just outside of their 180 day guarantee for pricing and food selection (in their contract) so I had to pay an extra $1,000 for the difference in cost.
Venue: The venue is stunning and looks just like their photos - no peeling paint, no structural issues, no wobbly sidewalks. The staff that comes with the venue is wonderful. My guests were very impressed with service the night of the wedding which is really a hidden blessing because most brides do not think about the service that their guests will receive during dinner.
Coordinator: Overall, I am impressed with the way the coordinator was able to pull everything off but this is why I gave the venue 4 stars. You could clearly tell that the venue was getting busy - email communication became less frequent, returning calls took days or even a week, and they even set up an automated message when they got too overwhelmed. There were multiple instances where I had to remind the coordinator about the wedding day timeline, the menu selection, and even the promised price written out in our contract. My wedding day timeline was not reviewed and solidified until the night before the wedding - as a wedding planner myself, this is entirely unacceptable and caused a lot of stress on myself, my bridal party, and my other vendors. Personally, I do not think this is a reflection of the coordinator herself, but rather the demand they placed on one person to coordinate ALL events. If you want a venue with an open line of communication, this venue may not be the one for you. I would suggest that if you book here, you need to hire an outside coordinator; the service I received was not consistent with a true coordinator at all.
Additional Services: The venue offered a town car, sparkler exit, getting ready suite, food and beverages for the morning-of for the entire bridal party and a cigar/whiskey bar. The options are endless here! I absolutely loved that about the venue and found it to be very convenient.

Again, I am overall very impressed. My wedding day was still perfect and my guests left full and happy. That's all I really needed.

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