Mark Rozeluk

Review of BMW Toronto

After a terrible experience at a competitor brand,...

After a terrible experience at a competitor brand, Samir at BMO Toronto quickly redefined what buying a car should feel like. Attentive, empathetic, and solutions focused, he worked diligently to get us into a vehicle we were happy with that also worked with our budget. His patience and responsiveness throughout the process was a welcomed surprise to what I'd experienced before. Moreover, even after I took delivery, he went above and beyond to make sure we were happy and taken care of.

The experience of purchasing a vehicle may be changing, but Samir understands that it is (and will always be) about building relationships. I can't imagine buying a vehicle from anyone else moving forward.