J

Jason Eckert

3 years ago

The hotel itself is very nice and the staff are fa...

The hotel itself is very nice and the staff are fantastic. But one of the main things i look for in a hotel is sleep and of the 3 nigjts we stayed we slept 1 night. On the second night the hotels alarm went off and we were forced to evacuate and stand outside in the cold for 15 minutes. The hotel left a nice note under the door apologizing.
On the last night we were kept up the entire night by construction crews working outside. Between the hammering, honking, workers svreaming, and constant back up alarms of construction equipment, there was no way anyone could sleep. Far be it from me to stand in the way of progress but how can a construction crew be allowed to operate all hours of the night by all these hotels? Doesnt San Antonio have a noise ordinance? The lack of sleep made this stay very unrelaxing. Next time i have a deatination to pick I will think twice about the river walk and spending good money on a nice hotel that doesnt care about its customer's sleep.

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