For a tourist visa with my family, I had to visit ...

For a tourist visa with my family, I had to visit 3 times because slots for same day were not available and they don't have a facility for family appointments. It would be great if the consulate considers family appointments when all family members have the same paperwork to submit, same itinerary, same tickets and travel plan.
Also, it seems a bit understaffed as there were no appointments for the next one month starting mid-March.

Some of the issues we faced while waiting with a baby:

1. Being told at noon that sorry we couldn't manage an out of turn appointment. So we had to go back another day (we were lucky someone cancelled their appt!!)
2. The interview process is painfully slow. Each application takes about 1 hour at the counter even though there are all standard documents.
3. During the 2nd appointment, they forgot that my husband's passport had already been dispatched. we had barely reached home and they called up to inform that the courier fee would have to be submitted again (by mail or in person). We had to do a 3rd visit just because of this.

Additionally, the visas we got were exactly to our ticket dates. I couldn't have changed my flight by a single day (in case it was required), even though the visas were received 2 months in advance.