This is the ideal shady used car dealership. Moe ...

This is the ideal shady used car dealership. Moe Montazeri (salesman) and Steven Elkins (Manager) should be ashamed of how they treated a customer. First of all, I don't usually leave reviews for anything, but I had to let other people know my experience here. I went in to buy a used Honda Odyssey and agreed to a trade in with them and had all of the details laid out for me. I told them I agreed to the price they laid out for me and would be back the next day to finalize the deal since it was getting late and I had my newborn and two other children with me. They assured me they would hold the car for me without a deposit since I was a "disabled veteran" and they knew they could "trust my word" that I would be back to purchase it. That actually made me feel good at the time but it was all just lip service. The next day early in the morning, I get a call from Moe saying he needed a deposit to hold the car and so I gave him a deposit, which was no big deal because I planned on purchasing the vehicle anyways. About an hour later I received a call saying that if I didnt get to the dealership to make the deal right away, they were going to sell the car to someone else. At that time I jump in my car and head to the dealership. Half way to the dealership (15 minutes away from my house) I get a call saying they sold it to someone else and they do not take deposits unless it is out of state. So they essentially created a new policy that morning or conveniently forgot about their policy so they could sell the car to someone else even though I put down a deposit on the car. These people don't honor their word and will say anything to make you feel good. Maybe it's my fault for thinking they actually care about their customers? I should've known better to trust a used car dealershi