Overall had a good experience. Keep in mind this h...

Overall had a good experience. Keep in mind this hotel has been in use for over 6 centuries. We reserved two rooms: junior suite and a regular room. The junior suite had an awful sewage smell but management was able to upgrade us to the presidential suite. At first this sounded great, but the suite was very awkward. About 6 flights of stairs (within the suite) from the 5th floor to upstairs lounge. Narrow and steep stairs - not safe for kids or elderly! Finally, switched to another junior suite on the last night, but the shower was half broken - faucet knob didn t work. Regular room has an exercise bike and some yoga mats/hand weights. Not bad for burning off some carbs when in florence.

Management was very accommodating. One recommendation I can make is to have colder AC!