Ms. B

Review of DoubleTree by Hilton Tallahass...

SERVICE: The staff at this location are very profe...

SERVICE: The staff at this location are very professional, friendly, and personable. We booked this location very last minute on a busy weekend (FAMU homecoming) and from the call center agent to the manager (Allaina), we have the upmost respect for this company from the outstanding customer service we received. We literally booked this hotel while we were enroute, arrived 15 minutes later, had no line at check in and the room was ready for us!

QUALITY: The room was spotless! The bathroom was my favorite! There was a sliding door to the bathroom that was frosted in style. I loved the shower head and the level of the water pressure. Also, I thought it was a nice design that the handle to the water was in on the wall of the shower near the "entrance". There were shelves above the toilet and dual sinks. We were fully stocked with towels and wash cloths, as well as toiletries. One of the toiletries I liked was mouthwash. I don't find that often in hotels. The pillows were plush, the bedsheets were soft and he comforter was thick and high in quality. There was a mini refrigerator hidden by a cabinet that made for a much more "upscale" appearance. The curtains were thick and kept the morning sunlight out for those that may want to sleep in late.



PARKING: Paid parking lot and metered parking. There is an entrance from many sides of the parking deck and definitely secure for those that may come in during the nighttime hours.