Leverne Denton

Review of Walsall Council

I keep receiving mail for a previous tenant that u...

I keep receiving mail for a previous tenant that use to live at my property. ( you would think Walsall Council would have the common sense to know when I moved in, the previous tenant no longer lives here. As two single tenants cannot live in the same property claiming separate council tax benefit. ( advisor didn't understand what I mean I cannot be any clearer than that). I've recently moved and once again her mail seems to follow me. I've emailed and called Walsall Council stating that, they need to stop sending her mail to me as I'm not this person. They need to get in contact with other departments within their establishment, including electrol, to allocate this person. Advisor told me they cannot do this or have access to or cannot get in contact with electrol.. very strange as I haven't heard that one before. All theses resources and technology we have in this world today, and Walsall Council cannot track down previous claimant who owes them money?? Pretty disgusting, been advised to return the mail and put not know at this address, which I had already advised the advisor I had been doing . Thank you for tell me something I already know and not being able to help me.