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Review of ALLY FINANCIALS – DETROIT, MI

I can only speak from the perspective of a bank ac...

I can only speak from the perspective of a bank account holder. I have yet to finance anything through Ally.

I've been with Ally coming up on 5 years now and I've had exactly three issues while with them that they quickly and efficiently resolved: Fraudulent activity that was caught before it affected my accounts, a check clearing at an odd time (didn't have overdraft protection activated) and exceeding my monthly transfer limit. The issue with the card did suck because I was stuck writing checks anywhere that'd accept them. However, that was only for a few days and because I didn't pay extra to overnight/expedite the new card delivery. They saved me a couple thousand dollars, so not complaining about a couple of days of writing checks.

The check was my oversight, but I called and found out they don't immediately charge the overdraft fee like other banks. Moved some money into the account and that was that.

Last one was again my fault. They have a 6 transfer limit per month. I didn't realize that counted for intra-account transfers, too (savings to checking). I saw a fee being charged and immediately called. I explained and the rep was absolutely understanding of my error. The fee was waived as a one time exception.

Ally's banking side has only ever left me with good experiences. Loyal customer and I'd vouch for this any day.