Joy Hawkins Review of Summitt Energy
I honestly don't know how this company could ever ...
I honestly don't know how this company could ever get a positive review. Let me start off by saying that I am not the type to just go out and slander companies. I leave tons of great glowing reviews for businesses that deserve it. This company is about the worst I have ever dealt with. Their door-to-door salesmen lie and will say whatever is needed to get the sale. My husband was tricked into verbally agreeing to something at the door which locked us into a several-year contract. During this time we were paying over 30 cents a cubic meter while the natural gas rate was closer to 11 cents. Our bill was more than double what it would have been without this contract. I paid them faithfully for 2 years and never complained. I just moved a month ago and my new property doesn't have gas - just propane. I cancelled my contract with Summitt because it's the law that they cannot charge me if I can't get gas at my new place. I received some threatening calls from Summit within the first month I moved. They needed proof that my new house didn't get gas. I am personally astounded by this because all you need to do is call up Enbridge - the company their charges appeared on, and they would confirm this. But I sent them the documentation they asked for and they stopped calling me. Then I hear 2 weeks later from a collections agency. Yep, they sent me to collections. At this point I was livid and called and they said the tax bill, receipt/details from my lawyer on the house purchase, and the bill from my alarm company at my new address were apparently not enough evidence. They needed a written letter from my lawyer confirming the new place didn't get gas. They never called me or notified me that they needed this, just sent me to collections. I can't believe a company gets away with this type of behavior and will use the ability to threaten someone's personal credit score as a way to get money. I will be sure to warn everyone I know - online and offline to never give this company a dime of your hard-earned money. Just search what people have to say about them - the truth is out there. I am one of just many victims. I have no idea how their employees sleep at night.
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