Dakota Beck

Review of Hyatt Harborside

For a luxury hotel I was very disappointed. The sh...

For a luxury hotel I was very disappointed. The shower did not drain well so every shower I was standing in a couple inches of dirty water. Housekeeping came the first day, did not come the second day, and on the third day I had to call to remind them to come to our room. The room does not have a refrigerator, a microwave, or a dresser to unpack any items (I had to live out of my suitcase all week). The hotel is very close to the airport, but in order to get anywhere else you must take a taxi or the shuttle to the subway. The food at the hotel restaurant is expensive and due to its isolated location finding food is difficult and with no room fridge impossible to store. This stay was for work but if it had been a personal trip I would have moved to a different hotel after the second day. The room view was great and the hotel is quiet, however I did not feel that made up for the above mentioned issues. I would most definitely not stay here again.