The laptop was given under warranty to the mediama...

The laptop was given under warranty to the mediamarkt with a fan problem. It turned out that the mediamarkt has sent a laptop to the "official" HP service, which is comserve. Repair was done on time and that's it when it comes to positives. Laptop less than a yearold, used and kept in good conditions was returned in an awful state. The lower case was pulled by force instead of using a tool designed for that. Plastic is discolored at overload points, screws wrongly screwed in, not quite deep. They stick out and scratch the surface on which the laptop is placed. Screws heads are toured and it is not possible to take them out. One of the rubber foot is missing from the bottom. Second one glued bad. No quality at all. They should be ashamed for something like that. If I would do service like that, I would be fired same day. This company is a JOKE. Good-looking laptop has become scratched junk that lost value.