Courtney Stovall

Review of City Utilities of Springfield

Worst customer service ever. Melanie could have ea...

Worst customer service ever. Melanie could have easily took off a charge for me when I called the day my bill was due to pay. It wasn t even late payment and she kept it on there just because she could. The holidays are hard enough as it is, and now I get to struggle just a little bit more and be penalized for NO REASON.