Kayvon N

Review of Acura of North Toronto

Update: one of the managers called me from the dea...

Update: one of the managers called me from the dealership saying that the GM approved a free oil change on my next visit. I'm changing my rating from 0 stars to 2 stars based on the fact that there was an attempt to help my situation. But, they still won't honour what their former employee promised me, so I'm not satisfied.

Was promised a $0 penalty at time of purchase if I wanted someone to takeover my lease. That was one of the deciding factors to lease the car. Had to pay over $500. Spoke to multiple managers with no success. Didn't even give me a free oil change as a gesture of good will. Unbelievable that a dealership can promise something and go back on their word. MAKE SURE YOU PUT EVERYTHING, AND I MEAN EVERYTHING IN YOUR BILL OF SALE. My salesman promised I wouldn't need to pay a penny, and I made the mistake to trust him and didn't ask to put it in the bill of sale. They treat you like a number once they sell you a car. I would never recommend this place. They didn't even have their own employees back. They threw him under the bus. Won't ever be coming back here, that's for sure. 0 stars!