I have limited experience with the service departm...

I have limited experience with the service department, but all have been negative.

We have to take our vehicle here for oil changes due to the warranty, which wouldn't be an issue aside from the fact that they usually take about 2 hours to get an oil change done, this is something that should take 30 minutes at worst.

After the last time we got our vehicle back with some screws missing off the plate below the bumper.

They're decent if you're looking to buy a vehicle, but I wouldn't bring my vehicle here for maintainence unless you're fine spending half a day waiting there.