Just as many have stated. I have tried numerous ti...

Just as many have stated. I have tried numerous times..:after going through the prompts, it hangs up.

I feel if we had some electronic communication from this office, giving the status of applications, the call center would not be overwhelmed as it is.

Currently, applicants are in limbo, trying to hold onto hope that help will arrive as promised, and this only adds to the frustrations of this pandemic. We were given a lifeline to help save us from the effects of the mandatory shutdown...the problem is, it appears we do not have the leadership in place with the capacity to use it.