My amazing sales Rep was Robert Sun. I first found...

My amazing sales Rep was Robert Sun. I first found my car on Cargurus. When I called in, we mad an appointment to come in and see the interested vehicle (2018 450HL). Brought my grand kids with me to sample the 3rd row seat space. I've got to tell you that Robert was very patient, offered the kids snacks, but not before asking me permission, was very detailed with how to use the back seats and all the other special gadgets in the car!

I asked if we could set up an appointment to take the car for another test drive the next day without kids. Came in, again greeted with enthusiasm and welcome by staff, who asked where the grand kids were! After the test drive I was getting anxious in making the sale, as it always comes with pressure and negotiating. Upon sitting in Robert's office, he was very thorough with all the warranties the car came with, what options I had, what other extra apps came with my car. Things I didn't know existed with a car! We negotiated the price on car and I felt that he was fair. Walked over to financing and again no haggling, it was sign, sign and them the rate and price were explained. I have never experienced such a calm and relaxing sales transaction such as this! And believe me, I've purchased many cars!

I live in San Jose and driving to Fremont Magnussen was worth the 15 minute extra drive. Sales Manager Alex was extra helpful when we had an address hiccup. I was able to come in, get verified and all was taken care of. I gotta say that all the staff here is very professional and I will be coming back again, to purchase my next car in a couple of years!

Thank you Magnussen!!