We leased a 2014 Explorer at this dealership on Ju...

We leased a 2014 Explorer at this dealership on June 11 with the intention of registering it in Idaho where we live. We previously had purchased a new Ford Edge at this same dealership and had a good experience. That is why we returned. It seems now, however, this dealership has gone "downhill" and is currently fatally understaffed because they cannot get the necessary paperwork to Idaho so that we can register it here. Today is August 15 and still no paperwork---not even any communication as when they intend to address the problem! They have our cell phone numbers. From what we can tell we are not the only customers suffering the same problems.