I have never written a review before but after the...

I have never written a review before but after the horrible service i have received, I feel I have no choice. I owed a debt and was sent letters to pay it off. I contacted the company to set up a payment arrangement. I gave my bank account information so they could automatically charge me the agreed amount every month. I received one letter after 2 months of "paying" saying i was not paying the debts, but if I know I have, then I should disregard the letter. 6 months after they had my information, I get a letter sent to my house saying they are taking me to court for a wage execution order. After contacting customer service right away, they told me my bank was not allowing them to take money out of my account. I gave all of my information again and called my bank to see if it was true. My bank told me that it was not true and they have not tried to take any payments out, and if they did, my bank would not stop them unless it was fraudulent. It was a complete waste of time. This place made my life so much more difficult even though I was attempting to pay off the debt.