I purchased a vehicle a few months ago, I thought ...

I purchased a vehicle a few months ago, I thought the frustration with the whole process at Orem Mazda would subside. However it hasn't, and now talking with some friends who purchased a vehicle there long before I did it sounds like this is just how it goes there.
The short and not so sweet of "my experience" is: super high pressure sales tactics. yo-yo financing. After we told them we were pre approved, and we DID NOT want our credit shopped they did so anyways. Brought us in weeks later told us we weren't qualified and continued pressuring us to sign for a different loan (our bank telling us after reviewing the paper work, we should be totally fine). Then telling us they couldn't sell us the car without us buying nearly $4000 in insurances that we didn't want, won't use and after researching said insurance, found many instances where the insurer failed to come through for people carrying their coverage.

Also, do not give them the keys to your trade in!!! (The old hold em' till they fold)

Reading the reviews for this location I thought my family was going to be well taken care of. Honestly the worst car buying experience ever. Orem Mazda had the chance to make it right and chose not to. We Should have left but we allowed them to break us down and get what they wanted.