Michael Ferrari

Review of Mercedes-Benz of Westminster

We finally decided to replace my wife's car of 15 ...

We finally decided to replace my wife's car of 15 years, a 1998 Lexus GS 400. It is very difficult car to replace, but its rear wheel drive only performance in the recent snow storms proved difficult so it was time to move on.

We went to a couple Lexus dealers to see what was new and what our options were. Although they make a beautiful car the SUV's are just so ho hum in our opinion. Even the GS and LS sedan models are beauties, but I guess we were in the "been there done that" frame of mind.

We live very close to MB of Westminster and I never though I would step foot on the property because I was under the impression the cars were over priced and unreliable. Upon doing some research in Consumer Reports Magazine I was surprised to see they have quite a few good reviews especially on certain models. We decided to take a look at MB especially since we live 1/2 mile away....how convenient.

We walked into a beautiful, clean dealership an were nicely greeted by a polite hostess. Brian Pippet was the salesman we were assigned and we hit it off with him right away. What a down to earth gentleman. He was very friendly, patient and never made us feel pressured into moving on a car were not ready to move on. We started looking at and driving SUV models, but did not find any to my wife's liking...they are beautiful but they are still SUV's and did not have the look or feel were looking for. The Lexus we owned for so long was an incredible car and proved difficult to replace. Brian was very supportive and never seemed disturbed by us being so picky!! We tend to keep cars for a long time, so we were determined not to make any quick decisions that we would regret in the future.

Once we decided a sedan with 4Matic Drive was our best option we tried all models new and used. Many were too small (C Model) for me to sit in the back seat (6'4"), so we moved up to the E Model which was at the very top of our price point. Luckily Brian found us a Certified Pre-Owned 2013 E-350 with15,000 miles and real leather which we wanted. What a beauty it was and after my wife and I drove it I am sure Brian new we were hooked, but allowed us to walk out the door to "think about it". I called him back a couple hours later to let him know we wanted to purchase the car.

In conclusion, we feel very satisfied with our purchase from MB Westminster. Brian Pippet stood out as our salesperson and advocate. His patience help sell us a Merecedes-Benz...any undo pressure to "compromise" would have likely chased us away.

The offer price was so right I did not counter offer... our trade-in went well and the financing was incredible (0.9% / 3 yrs). Most of all, we have a beautiful Mercedes-Benz. So far its performance has been impeccable and the 4Matic gets 5 Stars for driving in our latest round of snow storms. We are very fortunate people to have a car like this and we want to thank MB Westminster for helping to make it possible.

Mike & Elisa Ferrari