David Wilson

Review of Mark Miller Toyota

Overall a great car buying experience. Price was ...

Overall a great car buying experience. Price was fair and trade in value fair. Jason Jones was very upfront and good to work with. There are no hidden fees or high pressure sales tactics. The only disappointment was the inability of the dealer to get the new tires for the vehicle I purchased and the vehicle was not fueled up when I picked it up. They did add the fuel when I asked about it. I also would have liked the vehicle's features explained to me. I was told I would be provided a key remote and they would get me a key for the vehicle at their cost. I hope they will still do this when I return for the tires. I think they forgot to do this before I left. I would suggest that a checklist would be useful for them to be sure everything is taken care of before a used vehicle goes out.

The finance department was also very good to work with. They accepted my decline of the extra warranties without trying high pressure sales. I would recommend this dealer. Everyone I worked with was friendly and knowledgeable.