We bought a car from them that they needed to brin...

We bought a car from them that they needed to bring in from another dealership. When we finally went to pick the car up, one of their sales person actually crashed into our new parked car!
Initially they wanted us to take the same car home after they performed the repairs but after telling them no repeatedly, they did replace it which took another few days without a car. You'd think with a mistake like that they would at least offer a courtesy car for the 3 or 4 days. They didn't.