Robert Mundell

Review of Wayne Water Systems

WAYNE PUMPS SUCK! (known as Wayne Water Systems ac...

WAYNE PUMPS SUCK! (known as Wayne Water Systems according to their website)

My Parents purchased 3 total Wayne RPP50 pumps as on hand replacements for the septic system at a vacation home. Units were purchased June 22nd 2016, and had to install one of them in May 2017. as its a vacation home didnt find out it had failed until next visit about a month later. Used another one as spare (hope it hasnt also died).

I contacted the company about it on June 5th 2017, that's 2 weeks past its year warranty from purchase date, but in reality it had only been in service a month (or approximately as not sure when it died after install could have been that evening after i replaced it as we had left)!

Company said NOPE , not even interested in getting it back to verify or inspect, (if they did they would find it barely used, Actually when i pulled it to replace it found the impeller had come off, yes i tried to repair and it still blew breaker, and i told them all of this too)! DO NOT PURCHASE PRODUCT FROM THIS COMPANY, THEY DONT STAND BEHIND THEIR PRODUCTS, AND CLEARLY DONT CARE!