Natalie Konopka

Review of Eisenhower Medical Center

AWFUL service at Emergancy room. Brought my friend...

AWFUL service at Emergancy room. Brought my friends grandma who had a bad fall and broke both hands with a 10 on the pain scale and Waited an hour to fill out paper work, after finally being brought back and having vital signs taken which were critical- waited TWO HOURS for a doctor who SAY ON HIS PHONE in the next room looking at "cool" and "gory" x rays. Waited for fast track care and got nothing in return. When the nurses and desk clerks paid attention to the fact that we were still waiting they fought about the fact that the doctor (who was sitting there oblivious to the situation) they finally asked him to immediately see us and he got up frustrated, and walked away. The nurse then proceeded us to send us BACK TO THE WAITING ROOM to see a DIFFERENT doctor and said we would be the first name called out.. Here we sit with another 20 minutes with her pain climbing and the swelling getting worse and we have seen no one.