Barrett Sloan

Review of Fan Cloth

0 stars!!!!

0 stars!!!!

I will never use this company again. As the Head Coach of a local football team I always like to do an apparel fundraiser each year to not only bring in some money, but to get our students and fans in new gear every year. I was told that Fan Cloth would have a 2 week turn around on all items. We finished our sale around the 21st of August and it is October 10th and we still do not have our stuff. Not only that but I have ordered an item for our seniors to use at homecoming and now I am unable to purchase this because they fundraising money is not in my account. So now as a coach I have to accept the responsibility of this company's screw up.

Also they never called me by my correct name, they called me the old coach's name for the entire 2 months. I corrected them over 10 times, and also was never given a catalog to proof before the sale. So the items that were sold were not picked by anyone but the company.

Furthermore the company said that they mailed the check out before they sent the apparel. I was not made aware of the check, and it was probably trashed because it had the old coach's name on it. They sent the check to our old coach and he is now the County AD. Check has been lost and Fancloth says It was not on our end, you need to find that check yourselves, when asked to cancel and write another.

Finally I called customer service about it and explained to him how discussed I was with the whole process and all he could say is that he was discussed as well. This has been the worst experience I have ever had with a fundraiser.