Holly Taylor

Review of Central Restaurant Products

I have dealt with central since opening my restaur...

I have dealt with central since opening my restaurant 6 years ago. I have purchased a lot of things through this company. I purchased a Vulcan range that caught on fire in July due to a fluke was what I was told this has never happened before. I bought a special ordered bigger range to replace it after being told not to buy a cheap one you will only have trouble. The range was promised in 1 week it was well over 2 weeks holding up the reopening of the restaurant. When I called to inform my rep that there was a fire inside the range on Friday his response was must be your electrical system. We had new certified wiring run both times. Service could not fix it because of it needing too many parts so we lost business for 3 days because of not having an oven. Then we were informed it did not have the heavy duty elements I requested when ordering it. I would NEVER do business with this company again. POOR CUSTOMER SERVICE and sells substandard equipment!!!!