NyxBeili

Review of Gateway Real Estate Group

if i could give a negative star I would. Never do ...

if i could give a negative star I would. Never do any business with the company. I worked with Patrick Millane and he is exactly what you read on these comments. When I moved in the house there were big pieces of junk all in the backyard and driveway which was never removed throughout my stay. When I was moving out, my car was blocked in the driveway by the neighbors upstairs and I tried to contact him about it which caused me time and delayed my moveout process but I got charged at the end of the lease for that. there s not a phone number I could reach him so we had to communicate through email. I explained to him when I ll be completely done due to the delay and he still sent his team anyway. By the time they arrived there was nothing for the trashing team to remove, they even said it themselves it s not even necessary for us to be here. so they left after seeing there was no furnitures or items left in the house yet I got charged about $450. There were furnitures stacked infront of our next door neighbors house and I somehow got fined for leaving things on the walkway . In hoping to receive my deposit on helping me to move to the next place, guess what I received back? $50!!!! When I paid $1000 for deposit and I got $50 back for all these bs charges (late move out fee, cleaning fee, when we swept, mopped and cleaned the kitchen counter, and trash out fee). I addressed him on the ridiculous amount I received and never heard back from him. I thought I was the only one and turned out that I m just one of the many unfortunate tenants that have to deal with such unfair and unprofessional company that just would take your money and dip. there are many responsible management companies in Mass and they re definitely not one of them. DO NOT DO BUSINESS WITH THEM.