Coni Thompson

Review of 2004-2007 Chrysler Headquarter...

My 2012 dodge grand caravan needed left head repla...

My 2012 dodge grand caravan needed left head replaced and a mfg ext warranty was made on that but was unknown to me. Paid in full, then 6 months later right side was in need of same repair. Learned about left side warranty and contacted corporate for refund by phone many times. Finally sent link by email to upload proof of pymt. Link not work several times before it worked in 30 days. Been waiting now almost 90 days since they got proof, calling for updates many times, still no refund. 11 months ago this was repaired, and still no refund! They need better reimbursement process.