Alicia Carrese

Review of Rinehart Realty

My husband and I moved into our rental home on 8/1...

My husband and I moved into our rental home on 8/1/19. Upon arrival, the house smelled of dog urine from where the previous tenant s pets had urinated on several of the baseboards and other areas of the wood floors. There were also many other issues with the home including a broken glass door, light fixtures that were unsecured, and only one working shower. The trash bins were left full of construction waste and it STILL has yet to be removed. The shower was filthy and we had to clean up the glass from the broken door after it was replaced. Our oven door also fell apart while we were cooking. We have sent emails, left voicemails, contacted the property manager and maintenance department, sent a certified letter, and filed a BBB complaint, however, two months later we still have a home that smells of dog urine, light fixtures that are not safely secured to the wall, and an oven door that I m afraid will fall apart again during dinner. In addition to being frustrating, these are unsafe conditions that Rinehart has yet to repair. I would definitely not recommend this rental agency to anyone.