Decent meals but failed to physically advertise pu...

Decent meals but failed to physically advertise public holiday surcharge on Easter Monday. We were notified upon being greeted. We were told the meal would be a 15 min wait, it was around 20 but we were given our meals without cutlery. The worker who served us said she would be right back with some. She never returned. 5 minutes passed and nothing so we asked another worker who took our meals and returned 5 or so minutes later with fresh ones. We weren't offered any compensation instead only asked if we wanted to add to our order which we declined.