Jeannet Rosales

Review of Imaging Center of Idaho

Terrible customer service. Apparently, business m...

Terrible customer service. Apparently, business must be very good at this place because they give patients the run-around. My doctor send a fax three times on the same day and I kept being told by this facility they didn't have it all day long....only to get a voicemail from them right when they were closing. I called back the next day and the staff on the phones are rude as if they're annoyed with requests for more exams. So, I kept being told they were busy because the hospitals were sending them patients due to covid. Needless to say you'll have trouble trying to schedule exams at this place. Avoid it like the plague. If reception and scheduling are an indication of how they work then doctors and imaging techs must not be professional either. Go to intermountain medical imaging or some other outpatient imaging center.