Outstanding service? I beg to differ. Living in Cr...

Outstanding service? I beg to differ. Living in Cranbrook Hills has been the worst year of my life. I am counting down the days until my lease is up. Maintenance is probably the worst group of people to try and deal with, especially the phone operators. They have attitude and need a lesson in customer service. And the worst part: There are so many things wrong with my apartment that maintenance needs to come so often, yet it takes 4 years for them to get here. I am very surprised this building is not condemned. There is a huge hole under my sink, which you think would have been taken care of when my apartment was inspected before we moved in (if they do inspections at all...) and now there is a mouse running around my 3rd floor apartment because of that hole. The phrase "First thing tomorrow" doesn't mean first thing tomorrow, it means never o'clock. A few months ago a huge crack was going down the corner of my wall, so they spackled it up, not even caring what may have caused it. I hear everything around me, and when the people underneath me cook, my whole apartment smells like their food. My floor in my living room is uneven. And I have kleptomaniacs for neighbors. One person tried to steal a textbook off of my door mat, but once they ripped open the package and saw they couldn't sell it on the black market, they left it there. And maintenance/customer service did not care about this. I do not feel safe where I live. ALSO, my air conditioning is ridiculous. You turn it on, the apartment gets to be 89 degrees. But some people do not think this is an emergency... This place is a joke. And it's a fighting battle. The day I move out is going to be the best day of my life.