I ordered a 1Gb graphics card, since it was not in...

I ordered a 1Gb graphics card, since it was not in it, I received a call which was about it not being available yet. I then agreed and changed it to a same value Nvidia one, i got a call the next day saying" we can't find them", okay???. I was then asked if I wanted a Gigabyte 1gb graphics card, but i would have to pay an extra $6, after feeling a bit agitated i looked up the product and it was actually cheaper then i was told -_-. I have asked for a refund and no reply has been given yet. First time customer and this happens.Now awaiting my refund,