We recently moved to a small town NE of Albany, th...

We recently moved to a small town NE of Albany, the furnace in the house had a Family Danz sticker on the side with "Peter" as the tech. While nothing was wrong with the unit we wanted some information about it. Peter wasn't available but a very nice service technician took the time to explain what we had, the maintenance required and how to turn it into a heat pump. He was polite, made sure all my questions were addressed and professional. We don't need a tech now, but when we do we will use them.