Matthew Siegmann

Review of A&B Cycle

Even though the employee outside was working with ...

Even though the employee outside was working with another customer (I'm sorry I don't remember his name), he was very friendly and acknowledged me. He even took a second to answer a couple of questions while the other customer was testing his new bike, and told me he'd meet me inside when he was done. Inside I was greeted by a couple of employees and taken to the workshop for assistance with my daughter's bike. It's the bike my sister and I used when learning to ride over 30 years ago. The first employee came back shortly and looked the bike over. He looked it over said it was still in good shape to use, so he ordered new tires and training wheels for it. He did point out the fork was slightly bent (children abusing a bike, imagine that), but said for a child it should be an issue. Unfortunately the bike is old enough a new fork can't be ordered but recommended I look on E-bay if I really wanted to replace it, but it would be safe enough for my daughter.I got a call a few days later when they started working on the bike that the rear rim was bent and needed replaced. It was pretty bad, hidden by the flat tires on it before. When all was said and done my daughter has a great bike to ride and is very excited, and I had a great experience with the employees in the store. Even though I have the ability to do all of the repair and service work myself on the bike, time is something I don't have. I found the rates reasonable and I'll be back in for work on bikes in the future. Thanks for having a great store!