J

Jennifer Bessler

3 years ago

I can not stress enough how horrible this company ...

I can not stress enough how horrible this company is to work with. We had rented a house through this company and experienced nothing but issues for the two years we lived there. The realtor was very nice and they were welcoming at first. Great people. We moved in and did our little home inspection, paint was chipping off walls and door ways, doors were coming off the hinges and the paint was two toned from previous renters patching things up. Throughout our time there we noticed our front window was rotting out and it would leak rain to the point where we would have puddles on the floor and on our furniture. We put multiple requests in through the portal, we got maybe one call back on it. We noticed as time went on, the faucet for the kitchen sink stopped working and then on top of that had multiple issues with our fridge. It wouldn t keep our food cold. A few months later we came in to a problem with the plumbing and hookups for the washer and dryer. We had put requests in for all these through the portal and had called to verify that they knew about the problem. They said they would look in to it. Okay great. Months later we finally got people out to fix the sink. After multiple attempts at fixing the fridge military Relocator didn t bother to tell us that We had a new fridge on the way. Luckily my husband was home... so we finally had the sink fixed and a new fridge. They eventually got a plumber out to fix the hookups... things we re going smooth for the most part. Then we realized they still haven t fixed the window... again, put in a request. Finally, had a guy come out said it was rotting out and we needed a new window. Of course it wasn t that simple it took multiple attempts at personally trying to seal it so we wouldn t be living in a flooded living room. We had to personally fix the doors that were off the hinges and make minor adjustments around the house. Finally we were able to move out. I can not tell you how many issues we ve had, and how much this company did not help! We did most things ourself as well as spent money on a lot of tools for maintenance that we did ourself. If i could give 0/5 stars, i would. Horrible experience. Should ve went with choice reality.

Comments:

No comments