laura luz

Review of Muse Amsterdam

I booked a room last year but our flight got cance...

I booked a room last year but our flight got cancelled because the airport was closed due to the snow. I called to ask if there was any chance for me to go one week later and they said no! I know it was non refundable but I am a receptionist as well and I know they could have done something for me because the flight company did give me a ticket for 1 week later. It was a shame that we lost the money and they did not care to help us at all.