Sue Coates

Review of Hotel Splendid Excelsior- Lago...

A friend and myself stayed in separate double room...

A friend and myself stayed in separate double rooms w/c 9th Sept 2017. Rooms had a lovely view at front of hotel, which were very clean with towels changed daily. Comfortable beds. The staff were lovely and helpful especially head waiter, Luca. The main problem, especially as we had quite a bit of rain, was that the only bar was across the road. That bar closed by 21.20 on 3 nights of our 6 day stay, leaving us with no access to even a coffee much less a holiday drink! What we and other guests couldn't understand, was that the hotel housed an ice cream parlour that certainly could have been turned into a cosy bar off foyer.Especially as the outside bar opposite hotel had an ice cream parlour! (Perhaps one less ice cream parlour and one inside cosy bar would much better please guests?).