Kahdijah Lozada Review of Fujiyama Japanese Steakhouse a...
A family member just called for our food and we ar...
A family member just called for our food and we are SHOCKED at the response we got. After spending over $80.00 on a to go order we get home to crazy small portions, we were upset but thought 'whatever' it's to go and we can let it slide. THEN comes the salad, I open the salad and start eating it and BOOM a hair. After the hair I thought oh no no no, I have to call now. We call the manager who in return tells us that she can offer a free salad and 15% off on our next order....WHAT!? She then tells us she can't redo the food because NOBODY is cooking right now (it's 8PM) on a Sunday. We proceed to get frustrated and say we do not want the 15% off or the salad, we will just bring it back. (Get this) after we say that she YELLS "SORRY YOU WANT TO BRING YOUR MEALS BACK BECAUSE OF A HAIR." After that we ask for her boss and she LEGIT says in I quote "It does not matter who my boss is." She then proceeds to put us on hold until we hang up. We have been going to Fujiyama for years, the cooks know us as soon as we walk in and we are always SUPER GENEROUS with tips. We will NOT be going back to this place and will happily travel to Tacoma for better service.
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