Bryan Smith

Review of Renaissance Park Apartments

Our experience with Renaissance Park Apartments ha...

Our experience with Renaissance Park Apartments has been fantastic. The office staff are always professional and helpful. Also have to give a 5 out of 5 to the maintenance members. They keep the apartment complex looking clean. The roads/parking lots are always clear of debris and maintain the garbage bin locations nicely (bulky items tend to appear at the base of the bins regardless of where they are at but they keep it clean). The pool is gated and is neat and orderly and the water is always clear.Maintenance requests are attended too promptly. Alot of the time within 1 business day depending if the request was sent it late in the day or not. The buildings themselves are bit older have been remodeled nicely.

A special circumstance I need to call attention to is the above and beyond service provided that they legally didn't have to do. We were expecting our second son this past spring and it has been extremely rough. Our son was diagnosed in the womb with an omphalocele where the intestines protrude out into the amniotic fluid through a defect in the abdominal wall. Shortening the story a bit, my wife had to be careflighted to Temple for an emergency c-section to save the baby. They saved the baby and both are doing great. During this time, our lease was expiring. They allowed us to continue paying month to month basis after the lease expired and I cant describe the relief it was to us that no matter what we were dealing with in Temple we had a home to come back to in College station. They have been amazing.