horrible place. i made an appt a week in advance....

horrible place. i made an appt a week in advance. the receptionist was rude and non caring she did not tell me my hairdresser was running an hour behind. In fact no one told me. After waiting for 20 minutes i asked if bartender was running behind , a man said 5 more minutes, and did nto apologize or offer me something to drink while i waited. 30 minutes later i walked out. Unacceptable