Been multiple time never had any complains before ...

Been multiple time never had any complains before until this last weekend. My friend made reservations for a party and it took a while for someone to come take our order.The manager and waiter were both very rude to some of the guest. Instead of waiting to bring the food at all together people got it slowly and it took 45 minutes after almost everyone got their food for the last person to finally get theirs.Also they have tried double charging one of the guest account twice for the payment. After the severs we had this last time we will not ever be going back!