Awful customer service!!! upon arrival we sat for ...

Awful customer service!!! upon arrival we sat for 45 minutes for Valet parking only to get to our room and find out the police were in the process of having our car towed away because the valet just left it sitting on canal street. No one seemed interested in trying to help us until we called the manager. We waited another hour to get our car when leaving. I love New Orleans and have been there many times but this time was terrible.