Very bad company I have been trying to make a tran...

Very bad company I have been trying to make a transfer through the call center for over 5 months, I have sent the documents via email and fax 5 times and they tell me that they have not received anything and continue to send bills to the old tenant. I had to hand over the documents by hand to the offices in Piazzale Ostiense, making a very long line. The staff is very kind, in a few days I will check if the crop has gone through