Was booked into the hotel and prepaid. Only to arr...

Was booked into the hotel and prepaid. Only to arrive and be told they were over booked and no room for my family. We came off a 6 hour drive and left stranded, they were unable to find us another hotel in the area as everything was booked. We had to leave the area and find a hotel ourself. We spend over 2 hours trying to find a place to stay . Be careful if you book this hotel, I'm told it happens often there.