GR Review of Mount Elizabeth Novena Hospita...
Supposed to be the newest and best hospital but th...
Supposed to be the newest and best hospital but the admission process took more than 1.5 hours without anyone giving heads up what was going on but just left me waiting for something to happen till I enquired about the ETA. A few patients walked up to inform the staffs about their more than 1 hour wait.... But i think the wards are full booked. (Sounds like a busy hotel) lol.... Poor counter service staffs had to explain to those angry patients. I was nicer to chit chat with them to understand about the situation as it is definitely not the counter staffs fault.
Mount E Orchard, GlenE and Raffles were much more efficient and personal where they really take care of the patient from start till end. I thought the 2 hours before the surgery is for me to prepare myself mentally but NO.
Maybe different management compared to other brunch? Or due to covid-19.
Let's hope the whole experience will be better and more patient friendly.
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