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Phoebe Hall

4 years ago

Buying expensive furniture from a company thousand...

Buying expensive furniture from a company thousands of miles away is not a gamble with Hickory Park Furniture when you work with Karen Dellinger. They stand by their word.

I ordered some beautiful Caracole furniture to be delivered across the country. I was super nervous because I was not able to inspect or see the quality of the furniture before delivery and 'what type of recourse did I have if the furniture was shoddy?'.Karen assured me that Hickory Park would make sure I was satisfied.

Well, 6 weeks later the furniture that was delivered was absolutely GORGEOUS! I loved everything about this bedroom suite. The colors, the quality--super solid, masterly constructed, and heavy! But after looking closely, there was a teeny-tiny paint bubble from the manufacturer on the top of one of the nightstands. It is just big enough to be annoying! I called Karen and Hickory Park stood by their word. They are sending out a new nightstand and returning this one. THANK YOU, KAREN AND HICKORY PARK!

I am super happy with my purchase and the service.

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